We Are Pool Service Experts
POOLSERV is a swimming pool service company that combines the simplicity and self-service of technology with the very outdated and traditionally-boring pool service industry. We provide a wide range of swimming pool services, including routine maintenance, one-time services, and remote assistance.
For an industry plagued by low-quality service and questionable business ethics, we knew that we couldn’t just stand by and observe any longer. We had to do something. And so, POOLSERV was born. Most pool owners struggle with pool care, so we created a service that helps them save time, gain peace of mind, and experience luxury without having to lift a finger.
Our Mission
Our mission is to be the quickest, most trustworthy, and highest quality solution for all of your pool needs.
We often get asked whether there are any secrets to building the highest rated pool service company around, and the answer is actually quite simple. When one takes the time to listen to customers and truly understand their pain points, it makes it that much easier to solve their problems. But, it doesn’t stop there. A consistent and relentless pursuit of exceptionalism is necessary in order to keep refining and adapting to the developing needs of both the customer and the industry. And that’s exactly how POOLSERV was crafted. No matter if you’re a pool owner that wants nothing to do with the ongoing maintenance of your pool or if you’re a die-hard do-it-yourselfer, our mere existence and purpose were created with you in mind.
The Non-Negotiables
We obsess over three things – customer experience, quality, and team culture. In fact, when we’re looking for new technology or processes to implement, we refuse to do so unless it elevates at least one of these three non-negotiables.
Unmatched customer experience is at the heart of everything we do. It is why POOLSERV exists and fuels our mission to provide pool owners with a level of service that they didn’t even know was possible.
Customer experience is great, but by itself, it can slip quickly. That’s where disciplined quality control comes into play. From our rigorous employee training program to our documented processes and procedures, we have countless measures in place to ensure the highest standards that we proudly represent.
Beautiful team culture is the backbone of POOLSERV. Everyone on our team truly cares about one another and our customers, and we treat every pool as if it were our own (seriously!). We continually emphasize respect, and that is something you can always count on.
